Common questions
Clear answers.
Practical next steps.
If your situation is unusual or you are unsure which process applies, contact Owner Relations before sending documents containing personal or financial information.
Where can I find my Owner/Payee Number?
It can typically be found on your JP Oil revenue statement or check detail.
How do I change my mailing address?
The online change-of-address form is available as a preview. It will accept requests once secure identity verification and delivery are active. Until then, call JP Oil for the current process.
What if I do not know the Owner/Payee Number?
Contact Owner Relations. Heirs, estates, guardians, and other representatives can provide the owner’s legal name, last known address, known property information, and their relationship to the owner.
What should I do when an owner passes away?
The required process depends on whether the owner had a will and how the estate is administered. Review the Ownership Changes guide before sending documents.
How do I transfer an interest?
A recorded deed, assignment, conveyance, or other ownership instrument may be required, generally recorded in the county or parish where the interest is located.
How long does an ownership change take?
Processing time depends on the situation and completeness of documentation. Contact Owner Relations for current guidance.
What if I did not receive a payment?
First confirm that JP Oil has your current address, then contact Owner Relations with your Owner/Payee Number and the applicable payment period.
Where can I find owner forms?
The Forms & Documents page links to online previews for change of address, change of ownership, and revenue direct deposit. They do not submit requests yet; call JP Oil for current instructions.